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Posted by Shnan on 01/12/2011
We live rather close to this restaurant and had hoped to make it our "go to in a pinch" place on a regular basis. We ordered cheeseburgers, and the cheese on my sandwich still sported the plastic in which the cheese was wrapped. They were not even apologetic. Rude and arrogant when informed of the error. Stay away. We will!
Posted by joevonbig on 11/22/2009
A relative gave us an Applebee's gift certificate and after a year we finally decided to use it. We walk in, the place has customers but it hardly looks like a rush. The host tells us we can sit at a bar table or wait for a real table. How long's the wait? He's not sure. We tell him we'll wait a few minutes and see what happens. He comes back later and says, "There are no tables available and there won't ever be any available." He says if we sit at a bar table we'll get faster service so we do that. He takes us to a table. We're ignored for 5 to 8 minutes A waiter finally comes and takes our drink order. 10 minutes later we get our waters from a bus person but the waiter never returned. After 15 more minutes I just go to the bar and order. The bartender apologizes profusely and takes our order. 30 minutes later the bartender brings us our lukewarm food. I've got fettucine alfredo with shrimp; she apologizes profusely for the delay and tells us they're really slammed and "the kitchen's a total wreck." Nice way to reassure the customers.I say do you have parmesan cheese? She says yes and then just stares at me. Long silence. Finally I say, "Can get some?" She hesitates, says yes, and darts away, never to be seen again. Here's the kicker - the broccoli mixed in with the pasta was not raw. Uncooked, just warmed by the lukewarm pasta sauce which was competely bland, and the shrimp were hard and seemed barely cooked. My kingdom for a little parmesan cheese! Is that asking too much! My partner didn't fare much better with the orange chicken bowl which was a couple of chunks of orange chicken over hard, half-cooked rice and half-cooked vegatables and the whole thing was dry as a bone, no sautee or sauce. It's like they assembled it all but never cooked it. Fortunately the gift certificate covered this travesty or we'd have walked out much sooner. No way I'd have spent my own hard-earned money on this. We won't be back. The whole staff from host to waiters to bartenders to cooks was like a bunch of kids playing restaurant. Not a single soul there seemed to have the slightest idea what they were doing. It's as though they'd heard a restaurant described but never been to one, and decided to give it a go.
Posted by noname on 04/29/2007
Four of us had a reasonably priced dinner, wholesome food well prepared, prompt service. A good experience