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Posted by Anonymous on 06/13/2012
The minute my friends, and I, entered the restaurant for lunch, we knew that something was askew!! The manner in which we were greeted was totally lacking in concern for their patrons. The napkins at our table looked like tissues, and we had to request many more napkins! We each ordered their signature salad. The salad presented to us was very sparse, the dressing not up to par and, certainly, was not of the same quality that we had always been served.It appeared that the restaurant was under new management! The remainder of our salads were packed to take home, and were resting on top of our table. The two women seated in the booth behind us had started a conversation with us and they came over to our table bringing with them the two salads that they were taking home. When they left, they accidentally took two of our salads, instead of theirs. We tried to make the waitress understand what had taken place, but she insisted that the salads left were ours. She debated with us until we asked to speak to the Manager. We waited for about 20 minutes. I told him there was a mix up in the salads and that the other two customers accidentally took ours and left us theirs. I simply asked for 2 new salads to resolve the situation, and he accused us of trying to eke out two new salads from him. My two friends and I are senior citizens and can well afford to dine in a restaurant where we would be treated with respect!! SHAME ON THEM!
Posted by Anonymous on 01/27/2012
Went for lunch with co-workers during our lunch break. It was 12:30. Two of the daily specials were open-faced turkey sandwich and turkey club. They were out of turkey! Then we waited at least 30 minutes for our lunch, which came out cold. We would have mentioned it to our waitress, but she never came back to see how things were. We finally got her attention after we were standing with our coats on for 10 minutes.
Posted by Anonymous on 12/20/2011
Went in to meet a few friends I haven't seen in a while a few Thursday's ago and we sat in the bar area. At first we were getting our drinks fine and prompt but after 30 minutes it seemed we didn't have a bartender approach us at all even with our empty glasses infront of us. Seems they were all too busy drinking themselves! It was unbelievable how many shots I watched those girls do. Glad they were more concerned with giving themselves drinks rather then paying customers.
Posted by Chuck D on 12/17/2011
What a disappointment! On a positive note......... ahhhh there were none to be found. Moving on to the Cons....parking SUCKS......the restroom accommodates (1) person at a time? The food was GREASE spoon like. Was rather confused about what or who they cater too. Walked in and you will see a statue of a fisherman..... must be a seafood place? They had a buffet serving chicken-parm and wings....Benny must have caught that chicken in the sea. After an hour inside it was evident that it's a combo (Bar, Buffet, Night Club) The LOUD music and disco lights made it impossible to talk to friends without screaming in the ear. Clearly management doesn’t have a clue ..... in summary if you’re looking for a place NOT to go you’ve found it here.!
Posted by Keisha on 11/26/2011
Our dinner experience tonight Benny's was 1 of our poorest ever an we are frequent a number of different establishments in the Philadelphia area. The food was ok, but the crab dip was watery & unseasoned. Our waitress provided us with poor service as she served us wings without napkins and fries without ketchup. She only checked in on us 1 time and even requires for us to look for her once we were done with our Neal in order to get our bill. Needless to say she didn't get a TIP but rather a note so that no one that visits Benny in the neat future will have to endure what we did tonight.
Posted by Stan on 09/23/2011
Haven't been here in years, but I was surprised to see that the decor of the place has been renovated and it updated. We got the garlic crabs which were great! We watched the Eagles game and had a good night. Service was good and I am glad we went in. Will be returning!!
Posted by Anonymous on 03/10/2010
bennys has great specials and food. The staff is friendly too!