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Posted by kate on 02/05/2011
Very disappointing for a Stephen Starr restaurant. We walked in and sat at the bar to wait for our friend and the bartender did not say hi - didn't even ask us what we wanted - just put two cocktail napkins in front of us and gave us a look. I had a vegetable risotto dish that was almost inedible - it was mushy and bland. When the waiter came over to ask how things were - I told him the risotto was medicore at best. He laughed it off and there was no remedy - he packed it for me to take home, but I threw it away on the street. The has browns ans mashed potatoes were also poor - my 10 year old could make better. My dining mates said the veal chop was ok and the steak fatty and salty. They also kept trying to take our plates before we were done. Really, the only good things were the wine and the chocolate cake at the end. but at 355.00 for 3 people with drinks, I can get cake and wine elsewhere. They need to either get a new chef or close. It sucked.
Posted by Shnan on 10/24/2010
This restaurant offers high quality food in a room with incredible ambience served by an attentive and courteous waitstaff. That having been said, we have been here three times, and while our steaks were cooked to perfection, the chef should be fired for dumping what I can only assume is a half box of Morton's salt on each one. Come to think of it, the next time I crave a good steak, perhaps I should try the aforementioned Mortons. What a shame! This should have been an incredible dining experience.
Posted by raven on 05/24/2010
We stopped in off the street and had the burgers. My wife loved hers, I thought mine a bit tasteless. The ambience was one of the best in the city next to Prime Rib. Great piped in retro music too--the kind that stays in the background so you can actually talk to your dinner partner.
Posted by Marilyn on 05/17/2010
My dinner club pals and I have eaten at all of Starr's restaurants except Pod. We always enjoyed the food, service and the interesting environment. Unfortunately, we were quite disappointed in B&S. The server was very congenial and accomodating. The room was lovely. But the food was very mediocure. The only thing I really remember is that I had a salt attack after every course. The server informed us of their interprutation of Rare, Medium & Well done. I don't know why they don't follow the traditional way of cooking steak/chops. I started with scallops, which were tender but the garnishes were tasteless , except for the salt. I had the veal chop for an entree. It was so salty and had gristle. The brussel sprouts which we all shared were chopped and burnt, and of course salty. I did enjoy the stuffed hash browns. The Manager came to the table to check on us and asked me if the food was excellent. I informed him it was OKAY. He said just okay, not excellent! JUST OKAY!!! and I was being kind. He said he encourages feedback and would alert the chef. I very rarely have a poor meal when I am paying over $100 per meal and I thought at least the Manager would have offered us a cup of coffee on the house, but he did not. Not going back!!
Posted by jackandbob on 04/05/2010
We have never had saltier food EVER. The servive is ok but annoying and opinionated. It is a shame because it is one of the prettiest restaurants in town.
Posted by Dan on 10/01/2009
I ate here last night with two attorneys in my office plus an inhouse attorney client from a major multinational oil company. We had a great dinner and our client loved the place. But the best part of our experience by far was the service. Without question, I have never received better service than I did at this restaurant. I order a bottle of wine from the wine menu and my waitress told me that they were out of that wine. I then ordered another bottle and was told again that they were out of that wine. The manager came over to my table to apologize and explained that they were having a problem with their distributor. The third time was the charm. My third choice was available, and both the manager and the waitress told me that the bottle was on the house due to the inconvenience they had caused me. That was incredibly gracious of them, especially since I did not complain and I was not looking for any accomodation at all from them. The service only got better. When we finished our dinner and the waitress came over to take our coffee and dessert orders, we told her we would pass on them because we were going to check out the Max Brenner's Chocolate place around the corner. We paid our bill and left to go to Max Brenner's. We sat down, and our waiter at Max Brenners brought us our dessert and told us it was compliments of Butcher & Singer! Our waitress had called over to Max Brenner's and had them comp our dessert!! I was really amazed, and what made this even more fun was that our client from out of town thought we were some kind of VIP to get this red carpet treatment from Butcher & Singer. Butcher & Singer is a great restauarant. I have no idea who trains their staff, but that person is a God who can work magic. I have never in all my life experienced service at this level. The staff was pleasant and friendly without being "chummy" or, like the folks at Le Bec Fin, either obsequious or stuffy. What a great place Butcher & Singer is. You guys deserve to last forever and make more money than any other restaurant! Thank you!
Posted by PhillyDiner on 04/20/2009
Our food was out of this world! The service was phenomenal! Our waiter was delightful, even the host was hilarious on the phone! This place is truly a gem. Pricey but well worth it! A++++