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NW Philly/N Philly >
Posted by Pat on 02/22/2014
Let me start to say I don't like delivery service or drive thru service because the service is treated like you are below average customer. Now I have eaten from explorers den more then 3x's pick up. I only get steaks and burgers because that's what they are GOOD along with there fries. I ordered steaks, fries and seafood platter. #1 never order seafood from a pizza shop! Frozen products which I imagine. #2 Garlic bread that comes with it, is a roll with two packs of butter shoved in between the cut roll. Not sanitary. #3 Condiments small packs not enough for your food. Food was ordered at 7pm. It came at 8:20pm. Checked order and all of it, is not there. Call back to explain what's missing that took another 5 minutes. 9:20pm still have not received the rest of my order. Needless to say I will NEVER do delivery again, if you order I advise you to go in and order or pick up and check your food before you leave. This is not good business at all and I advise all restaurants with delivery should do better. Honor all customers as equal, honor your food and service as quality and honor your name Explorer's Den!! PS:Your Cheese Steaks are really good but if the customer is traveling long distance or getting it delivered please use the steak containers you have on your shelf, they are getting no use sitting there for the use of pizza steaks.
Posted by Kia J. on 04/01/2012
What makes one "Philly Cheesesteak" better than others is the delicious, fatty grease on the fried onion and steak... yummy! Seriously...whatever oil they put on the grill is delicious!
Posted by Passerbyer on 11/10/2011
Hear me when I say, they STILL make the best cheese steaks in Philly.
Posted by Anonymous on 11/12/2007
Bought by La Salle University under renovations.
Posted by Anonymous on 08/03/2007
We ordered a huge order for our office... it was done quickly, the staff was friendly and efficient and everything was delicious and made exactly how we ordered it. We will definately order from there again! Great wraps! Huge portions! awesome people!
Posted by great place....but on 08/01/2007
The best cheesesteaks in Philly-- and I have been to many, many places in Philly. The last time I was there was a few times from 1991- 1994 and at that time, the neighborhood was dangerous, and I was warned not to go there at night. And the payment plan----sliding money into a small, bullet proof type revolving doors, to ensure the safety of the people (the employees) on the other side of the doors, well, for me, that did not encourage a real culinary ambiance. Yet, the best cheesesteak I have ever had but I was very concerned for my safety throughout the experience. Too bad it's in such a dangerous neighborhood. Obviously the management of The Explorer's Den agrees with me. Otherwise, why do they impose the bullet proof revolving door as the method for exchanging money?
Posted by Will on 05/28/2007
I remember going to the Explorer's Den a lot back when I used to live in Philly. Good to see them still up and running after all these years. One of the best in "Authentic Philly Cheese Steaks".