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Posted by carol on 08/03/2012
The pizza is the best, service is the not. When I call to place an order I always pray the woman answers the phone she is the only one that is nice. I used to order every week until one night I ordered which I said delivery like I did every week.The guy who answered took my order I waited over an hour called back he said I did not say delivery and continued to talk over me and fight with me until I hung up. He should of said oh I'm sorry I did not here you say delivery we will get that out to you right away. Customer Service you need to teach your staff what that means. Now instead of every week I order once in a while when I really want a pizza. I order from Keystone Pizza now every week they are very nice food is good and they have it here with in 35 min. Customer Service get that fixed and you would be the best.
Posted by Louis610 on 04/22/2012
I have been taking friends, relatives and out-of-towners to Franzone's for many years. Their reviews are always glowing. I have taked the reps and techs from my West Coast business relationships, ans when they call sometime later they will ask about Franzone's and reminisce about the great pizza, pasta or stromboli they had there. The service is friendly and they never rush you out; we have had dinner and good conversation with friends that have lasted for hours at Franzone's. The stromboli is the best anywhere, and Philly Mag rated the pizza sauce as the best in the area. The local sportstalk host who rates food joints always rates Franzone's in the top ten. This place is great.
Posted by anonymous on 02/09/2012
Food is more expensive than it should be considering the service to get your food is some of the poorest around. Delivery is unreliable to show up when they quote you it will. Often the orders are just made wrong. And the people who take your orders are just unhappy people. Food is great though. Sweet sauce. best around.
Posted by Cooper on 02/08/2012
Franzones has the best pizza around. Delicious sauce, crispy dough. But the service leaves something to be desired. Every time I go in the person behind the counter is absolutely miserable and has no interest in helping me at all. Recently I tried to order and pick up my weekly pie and was told abruptly that they were closing an hour early because they were really slow. Maybe if you would actuslly serve your customers you wouldn't be slow.
Posted by Kathleen M on 10/12/2011
We are a staffing Company in Plymouth Meeting and we order large lunches from Franzone's The pizza is a thin crust with a bit sweet sauce and loaded always fresh. the wraps are awesome and the service is outstanding. We only want the best for our staff and clients so this is why we order from Franzones!
Posted by Conshy Girl on 08/19/2011
Franzone's sauce is so yummy tasty, I could probably eat a whole jar. The whole wheat pizza is fabulous. Both eat-in and delivery are excellent. Would recommend!
Posted by mike s on 05/17/2011
I have lived in Ohio (cheesesteakless Ohio) for 20 years. Whenever I get back to Philly, I hit 2 places for cheesesteaks: Lou's on East Main Street and Franzones. The food is amazing at both places. Take a friend to Franzone's one get a chessesteak and the other get a zep and split them between you. Paradise.