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Posted by anonymous on 07/01/2014
We waited about a half an hour for our table which confused us as there was no shortage of empty tables at 8:00 pm on a Tuesday night. When we were seated our server,Kayleigh, took our order said she would bring us water right way. It took ten minutes to get our water. It took another 15-20 minutes for our appetizer to be brought to the table. Our meal did not arrive for another half an hour. As for the food we ordered the XX cheese dip and chips. The dip tasted like the free nacho cheese that 7-Eleven gives away with its hot dogs. My wife was satisfied but not wowed by her quesadilla mostly because she was ravenous. I ordered the fajita burritas. To saw it was bland was an understatement. I normally am not a hot sauce guy but I had to smother the burrito with the chipotle hot sauce that was supplied on the table just to make it palatable. Our server was pretty much nonexistent, only bringing a refill on the water once and not once asking how our meal was. We waited again for her to bring our check for another 15 minutes after we were done our meal, and only after we asked the hostess to bring our check. I immediately paid the bill hoping to get out of there and it took another 15 minutes to get our change. I gave her a $100.00 bill to pay for the meal and she brought me a 50 and a 20 for change. I'm too nice of a guy and fortunately for her I left her a 5 that I had in my wallet. I have never left less than a 20% tip in my life and have never written a bad review either online or the comment card. All in all this was one of the least pleasant dining experiences I have ever had and I will not be returning to Mad Mex.
Posted by terri on 03/14/2014
Loved this restaurant! Food , service ,prices all were great.Fun atmosphere. Can't wait to go back. Its not authentic Mexican which is fine with me.... Tongue isn't my favorite food to eat.
Posted by Anonymous on 01/16/2012
Food was great. Service was good but slow.