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Posted by Mika on 02/20/2013
First time here...went to the Mr. Hooks in SW. I ordered $44 worth of food, I went to pay with my debit card and after waiting for it to be processed I was told there was a problem and that I would have to use the atm. There was a $1.75 charge to use the atm in the store. While paying I asked if they would subtract the $1.75 from the bill, the older gentlemen stated " its not my fault, you should of waited". He went on to say someone had called in on the phone line of the store and they were unable to clear the line, therefore they couldn't process my payment. So correct me if I'm wrong...isn't that the store's fault that they have such an antiquated system. He just shrugged his shoulders as to say "so what". He was just so nonchalant and rude, the food was okay, had to add salt and old bay when I got home. Not worth it.
Posted by Halima H on 06/29/2012
Their food is so good ! I order from here all the time.
Posted by Mateenah on 06/15/2012
I looked over all the reviews and it was on the scale of 65/35. So it made me skeptical, but I tried it and I really enjoyed it. I'm going back and will definately refer Mr. Hook to anyone who wants some good food for a reasonable price.
Posted by Angela on 06/03/2012
So I received a menu in my door over a year ago and never tried it as I am wary over seafood not near a pier. I was delightfully suprised at the quality of my order and taste was superb. I frequent restaurants such as Amis and moto but the classiness can't compare to the culturally rich ingredients found in neighborhood resturantes. I ordered dungonese crabs w/ garlic butter sauce and old bay, and a medium crab cake meal. It was wonderful and I would recommend this place to everyone. I was slightly disappointed that they no longer make Arabic food, but other than that excellent.
Posted by anonymous on 12/09/2011
This was a last resort pick and definitely not a good choice, please stick to bottom of the sea if u want steam seafood because this place will turn u off of crabs FOREVER i dont think i will ever eat crabs again omg i hateeeed it and not to mention they dont even give potatoes no its just some ol noodles
Posted by not pleased on 05/06/2011
I ordered from the rising sun store & I was not pleased. My food was mushy & bland. I will not order from this store again & would not recommend this store to anyone. I hope the other Mr. Hook's are not the same. I can say that my food was delivered fast but I totally wasted my money!
Posted by Mrs. Sundae from Dewey on 02/14/2010
I've patroned Woodland Ave. & Rising Sun Ave. locations as well. None can compare to the food at the 52nd St. store. The food is always hot, and fresh. The food is GREAT! The guys work hard, and make sure the customer is satisfied. Trust me, I've tested it. They do their job very well. The food is seasoned expertly. Also, if you opt for delivery, that arrives at your door quickly.( The only concern is the store needs an insulation bag for deliveries.) You no longer have to drive, wait to be seated, wait for a server, fill-up on cheddar biscuits when the seafood portions are small, leave a huge tip for average service, and then leaving with a huge deficit in your wallet. Go to this place. Tell 'em I sent you. I highly recommend them.