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Posted by JPM on 12/11/2009
I have been to Ms. Tootsies multiple times but never in the Winter. Why did I do that? Ms. Tootsies is already a small restaurant with a tight city floorplan but to have no foyer and seating right by the door in freezing weather...BIG MISTAKE! Ms. Tootsie, if you are going to do it like that, let me suggest opening the windows too so we can get the full effect of eating in the cold!
Posted by Philly's finest on 12/10/2009
Ive been to Ms Tootsies Soul Food Cafe about 4 times now, I never thought that I would be one of those people who take that time and make comments on these type of websites but I must say Ms Tootsies is definitley one of the best soul food restaurants that I've been too, They have the BEST fried chicken and mac & cheese that i had in long long time and im from the south we specialize in fried chicken and mac & cheese and I must say that i am very impressed, the food is almost addicitive, whenever I go I always get exceptional service and great quality food... I can't stay away...lol
Posted by Mr. J from Pittsburgh on 11/21/2009
Christina a GREAT waitress! Food was outstanding!
Posted by Unhappy on 08/29/2009
My cousin flew in from out of town and she kept raving about Ms. Tootsie's. She said a coworker had told her that the place was awesome and since she's going to Philly, check it out. Well, we checked it out and i have never been so disappointed. The ambiance was wonderful BUT the place was so tiny you could not possibly have more than 40 people there! I ordered from the menu and unfortunately the items i ordered were NOT AVAILABLE. The waitress asked me if i would like something else, and i said no thank you, i will take some water. The waitress said well you have to eat, what would you like? I told her that water would be fine b/c what i wanted was not available. The waitress said okay, went to the back, and bought out a HUGE fruit salad for me (on the house). I was grateful that she did that and that's why the service was a 5. I left her a huge tip for her delightful service.
Posted by PRR on 08/26/2009
My husband and I went to Ms. Tootsie's for our anniversary. Although the place is small, what do you expect on South Street, the atmosphere was good but loud. Our food was GREAT! Many soul food restaurants have tasteless food but Ms. Tootsie's had amazing food and great service. There was so much food that I had to take half home with me and ate it for lunch the next day. The desert-sweet potatoe cheese cake and lemon pound cake, were both actually better than our dinner. Some people complain about the ice tea but I found it quite tasty and the watermelon wedge is a great touch. Expanding the restaurant would be a great idea because it is a very tight fit.
Posted by Tyshawn on 07/08/2009
I have been there several times and it was always a great experience. The food is superb. It is a little pricey but you get what you pay for. They used to charge extra for the corn bread but I think that has changed. The ice tea is banging! The service was great it is just a little tight. You kind of feel like your eating next to everyone in the restaurant.
Posted by Dee on 07/01/2009
My husband and I visited Ms. Tootsie's on yesterday evening (6/30/09). We both had a taste for some good soul food, and having been to the restaurant on many other occasions, we were very satisfied with the food, but not the service. When we arrived, there were several tables available in the center aisle; however, we waited at the door for about 5 minutes before anyone came to seat us. After we were seated in the center aisle, we noticed that no one was eating food, just cornbread and drinking their beverages. Anyway, we sat for about 10 minutes before a server came over to greet us and take our order. We waited another 15 minutes for her to bring our beverages, and another 10 minutes for our cornbread. While we were waiting for our food, we noticed there was a party upstairs, and the people were rude, loud and continually bumping into our table. At one point, one of the servers, who kept going back and forth outside, bumped into our table knocking my silverware on the floor, never apologized, and never replaced it. Needless to say, we wait for almost an hour or more for our food, only to find out that other customers had been waiting longer than we had been for their food. My husband asked to speak to the manager, and one of the servers told him that he was upstairs, and he would get him. The manager never came downstairs, and when my husband went upstairs, there was no one up there. After sitting there for another 3 minutes, we decided to leave. My husband asked for the check to pay for our beverages, and the server gives us the check for the full amount, charging us for the meal. When we asked her what was this? She said, you asked for the check. My husband said, I asked you for the check to pay for our beverages only, and that we were leaving, because of the poor service in this place. We actually stood up by our table and waited another 5 minutes for our servers to come back, and she never did about the check. Finally, we left along with several other customers. I have never experienced anything like this at Ms. Tootsie's. First of all, the place is entirely too small - it needs to be expanded. The staff was so busy conentrated on the party upstairs, they forgot all about their patrons in the restaurant.