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Center City >
Southern & Soul >
Posted by Trish on 12/20/2013
First time, although I've heard negative things, I decided to try for myself. Food was ok (what I ordered) but the service is Very Poor (A Customer Service class is very much needed). Owner needs to rethink interview questions when hiring.
Posted by Sue on 11/03/2013
Good; fried catfish,mac&cheese,fried chicken,yams. Not so good; service, salt content too high(greens,cabbage). Crab cake very salty and not lumb crab meat like i was told by the waitress. Do not order the shrimp&grits(we sent it back) it is a pile of non-creamy grits with some cheese sprinkled on top(not melted) and 5-6 fried shrimp on the plate, no sauce,gravy or onions. Hey chef less salt and try using old bay seasoning in the crab cakes .
Posted by Anonymous on 10/17/2013
I'm here now and been here for 40 minutes and no food yet. There are two parties going on but still service should be better never see my waitress my glass is empty and please turn some damn light on in here I had to use my flash light off my cell phone to read the menu
Posted by Anonymous on 07/22/2013
went there on a sunday afternoon around 1 pm so it wasn't crowded and we were seated right away. once we ordered, the food took way too long to arrive at the table. yams were good, mac n cheese was nothing to brag about, tilapia was ok, chicken breast was dry. overall, the experience was just ok. i was glad i had a groupon because it definitely wasn't worth the $50 for the two of us. the server was great, though
Posted by Andy on 07/10/2013
Used to stand outside and wait hours for a seat when they were small and hadn't bought the building next door yet. Food was worth the wait. With the expansion came prices for food that are below par and are nowhere near their 5 star prices. The original site had a turkey wing mac and cheese and collard green dinner that was to die for. The sides had to come in side bowls, thats how large and delicious the wings were. Now, everything fits on one plate. The greens were salty last time I ate there. The mac and cheese was beyond dry. And the liquid diabetes they serve as "ice tea" is just powder mix with some sugar and a water melon wedge.
Posted by Lynda on 05/30/2013
Celebrated our daughter's 25th birthday last night at Ms. Tootsie's. We were seated almost immediately once all our guests arrived.The food was excellent as usual (we've been there before) and the server we were blessed with (Bianca) was superb! Thanks for helping us have such a beautiful & fun celebration for our family. Highly recommend Ms. Tootise's & we'll definitely be returning again & again. Great touch with the hosts & hostesses singing Happy Birthday!
Posted by A Mothers Day from hell on 05/14/2013
I've been to Ms Toosies in the past, and my experience was beautiful. I went back for Mothers Day, and thanks to the staff my day was a disaster. The staff was unorganized and appeared to not know what they were doing. When we arrived we were hit with not only a set menu but it was also $40.95 per person. We did not make other plans and was pretty much stuck. We waited a very long time for our entries. When we were done we waited a even longer time for the bill. Frustrated when the man finally came to collect the $200 plus bill, what do you know we had to wait again for the receipt. I don't mind spending that kind of money for dinner, but I expect good customer service. I will not be back, and will spead the word of my unpleasant experience. I guess if you don't mind waiting, this is certainly the place for you.