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Posted by Irked Customer! on 08/06/2012
Ok first of all what restaurant makes you stand outside in the blistering heat to wait for a table? None I know While standing outside I asked the hostess about the parking she points to a sign across the street and tells me to read It...unh??? Maybe she was hot, I mean it was like 98 degrees outside. Upon my arrival I quickly noticed why we had to wait outside! There was No room! Smh. It was over populated and the tables were so close together I had to squeeze by the table next to me knocking over a few items :) Sat down and noticed sweat started dripping from my face! Could there be air in this place! It was soooo Hot in there! I first came out of my suit jacket, then my tie and almost my shirt. Every customer was complaining! When we complained to our waiter he told us they only turn on the air when the employees get there which means it takes time to cool down. Unh? I tbought this was a place of business not a house. I ordered this famous tea I heard about only to receive warm tea which the ice melted right away that taste like powdered tea from Lipton. Plus it was five dollars. Such a watse. The corn muffins came out which were good but why would you serve corn muffins and not offer refills when you get your food. They are an additional charge if you want more. I ordred fried wings,greens and candied yams. My food was cold. Yams where old and over cooked, greens were so salty they gave me a headache as well as the cold fried chicken. The fish my friends order had a weird smell to it...Not good! The waiter Sean was great and replaced my yams with Mac and cheese which taste like kraft mac and cheese from the box! Oh I forgot to mention the food is overpriced and the portions are very small. It only got hotter as the employees argued about the thermostat settting. By the time I left I was soaked from sweat. Needless to say I won't be back and wouldn't reccomend this place to anyone. Very dissapointed! Save your money people! It doesn't live up to all the talk.
Posted by Mz jp on 08/02/2012
Had to see what hype was about! wings was good size and flavor was awesome.Salmon salad great flavor &portion good.Seafood delight platter had no flavor I make mac&cheese better. Ice tea taste was not flavorful. Cornbread muffin was good but u better eat it when it 1st comes out if not will get hard.waiter was provided good service atmosphere nice. In my opinion place didn't live up 2 the hype
Posted by A. Lewis on 07/18/2012
I was extremely excited to visit the popular and praised Ms. Tootsie's... I was so very disappointed. The heated restaurant was over populated by, not customers but insects! Flies and gnats swarmed the restaurant. The anticipation of highly recommended items was short lived when we were informed the half the items on the menu were not available. How can a restaurant be out of SHRIMP? The wing dings were likely to have flown off the table with all the feathers that I pulled out. When I mentioned it to the waiter he grabbed the plate of wings and ran off-not offering credit or a replacement. I expressed my displeasure of the meat not being properly prepared to serve and the waiter said he would speak to the manager and nothing else was mentioned about the matter. I must admit that the sauteed fish was the best I've ever had, and kudos for the iced tea but the negatives far outweighed the positives for me.
Posted by Anonymous on 07/11/2012
best soulfood in philly
Posted by Disappointed on 06/26/2012
We went to Ms. Tootsie's for the first time, since we both heard about it and for those that don't know REALLY GOOD soul food, you would be impressed. The menu states 2 sides with an entree, however there's an additional stipulation on some items on the menu that indicates 2 sides at an additional cost. Sweet potato cheesecake was not all that, nor was the lemon pound cake. If I had the passion, I would open up a soul food restaurant myself. Also, if your gonna hang up white curtains, please make sure to clean them, especially the bottom. It's filled with noticable dirt. If you want really good soul food, I would say if you're in NY, you gotta go to the "Shark Bar".
Posted by flybebe on 06/14/2012
I love this place and don't care how long I have to wait...yeah things may be slow but it's worth waiting for..good soul food is hard to find in the city...I am going this Friday with a friend from Jersey..I am sure we will have to wait but so what ..sit at the bar and relax I went on Mothers day's it's was great they were so busy..yeah had to wait but it's Mothers day. I will always recommend the restuarant no restuarnt is perfect for me it's all about the Ice Tea and Fried Chicken..always love going and will continue even if I have a bad waiter or have to wait..love my Tootsies....
Posted by Krissy on 06/01/2012
Dinner for 2 was only $45! The atmosphere was great, our server and hostess were so kind and attentive. Didn't wait long for our entrees, which were enormous portions. And I'm a choco-holic so we took 2 desserts to go ;) We will def be back!!! Get there early bc it gets packed and they don't take reservations for parties under 8. Totally recommend this restaurant <3