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Posted by Runner on 06/01/2013
Brooklyn pie use to be amazing. Now they are hit or miss with mostly miss. They forget to finish them or they are burnt. No one is paying attention anymore. Person was under the counter reading a book. Lack of attention to details. I go back to the new town store. This one was closer to my home.
Posted by Party Planner on 09/05/2011
The service was great! I must admit it was a little rocky at first. But upon arriving the servers, hostess and all of the staff were very friendly and helpful. Everything that I could possibly want for the day the staff provided, from pouring and serving the cider, then cutting the cake, taking pictures, ensuring the food was properly served and letting us enjoy the room as loud as we were. The music was nice. The atmosphere was great! The service was excellent. I would give this restaurant 5 stars! Thanks for everything.
Posted by anonymous on 08/13/2010
I had my rehearsal dinner here for my wedding. There is a new manager here, who acts like he is trying to organize things, but things are very disorganized. Although disorganized, they were very nice to us before we spent our money there. After, the event we realized they overcharged us, and they were nothing but rude. Couldn't get anyone to call me back. When I called, I was told they were in the middle of dinner. They were only nice before we gave them our money - not after. Well after, I spend over 1,000 dollars on a dinner party at your restaurant, I want the same customer service that I got before I spent the money. Very dissatisfied.
Posted by Anonymous on 05/02/2010
They have a very nice atomosphere when you arrive it feels very Italian. The food is great and the prices are about where you expect for an Italian restaurant. Service is good and prompt. I highly recommend Piccolo Trattoria.