Reef Restaurant & Lounge

I decided that My friends and I would visit, Listening to Patty Jackson Monday night Football and crabs legs.. WELL, we started out with 5 ladies. now!! we packed. The Food was amazing! Ox tails, crabs legs, Fish dinners we had it all. and not one time have we had a problem. Crabs legs ur staff was always asking if we needed anything, food was hot and plenty of it!! We have Made it a place to Come, we can't get off the mondays crab legs, However we would love to come Tuesdays, or any other night. We will be there this mon as well!! Well worth it.. It's a 45min drive and parking is Horrible, but it's worth it.. Blessing to Our new Family on Mondays! :-)

My friends and I went to Reef Caribbean on Tuesday night. We went because they offer bachata and salsa classes (advertised as both lessons for $12 and either one of the two for $5). We sat at the bar and had drinks, our bartender was great; very sweet, friendly and accomodating. Our food was adequate but not what you expect from Carribbean cuisine. We ate and drank waiting for our lesson. When time approached we started to go upstairs, the lady waiting to take our money was the cherry on the already non-appealing cake! She was extremly rude, she acted like we were trying to get in for free. We didn't realize that it was $12 even if you only wanted to learn bachata, instead of both. Instead of explaining this to us like a normal person she acted like we were not good enough to be there! This after we spent $70 on food and drink on a TUES night! We complained to the manager of this establishment, he agreed we were treated badly but by the woman but did not offer any type of courtesy! I have waitressed for many years and I know that businesses do not succeed when they operate like this, especially when the food isn't good!

The caribbean atmosphare is great, - bartenders, servers and hostess great.......come enjoy the jerk salmon and curried mussel (must have) my mouth is watering just thinking about it.

While the atmosphere was pleasant and relaxing for the most part, the food was overcooked and did not mirror the menu description. Moreover, the service was poor. The oxtail entree was supposed to have come with butter beans (emphasizing the plural of bean), so I was surprised to find a grand total of 1 bean on my plate. The rice and peas was dry and tasteless, and there wasn't enough gravy from the oxtails to saturate it and improve the flavor. The plantains were extremely overcooked, dry, and just hard and seemed to have been left over from a previous night. My party and I waited 30 minutes for our food, and the waiter, who in all fairness was new, had to be reminded of our beverage orders three times, only to later tell us that they did not have what we had ordered. When we requested the bill, which we intended to pay in part with a $25 dining certificate purchased from a well known and widely used dining website, the manager initially refused to honor the entire certificate amount and instead offered to redeem the purchased certificate (quite different from a printed free coupon which she mistakenly assumed and argued with me that it was) for $10. After a short debate, she relented and redeemed the certificate for the full purchase amount. There was a birthday party being held on the 2nd floor and amazingly, the sound system was the same for both floors, which meant that when one of the party attendants used the microphone to extend personal birthday wishes and sentiments, everyone on the first floor got to hear it as well. The ceiling and light fixtures literally shook when the party attendants did the Cha-Cha and Electric slide. I'd been looking forward to trying this restaurant for quite some time, however, after my experience, I would not return even if someone else was paying the bill.

Food was excellent, the atmosphere was excellent...and Calvin (our waiter) IS the best ! Thanks for singing Happy Birthday to me and entertaining me and my co-workers ! Bless !!!

This is my third time at the Reef and I must admit the first time was poor, service was slow,food was slow, however some friends talked me in to coming again. The second time was better food was outstanding and this last time it was a wonderful dining expereince. I can see they have a new staff and it is a great change. They say Third times a charm!

I am so glad i did not go with any Jamicains because they would of had a fit. The Jerk Chicken was barly edible and the quailty of meat was poor, rice overcooked the beans were not even right. The waitress came out with the wrong order and was not really paying attention...the only good thing i can say is the door hosts were very pleasant.