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NE Philly >
Posted by Angelo on 05/01/2015
Before I get into the food, I must start by saying how poor the service of the person answering the phone can be. There is a sweet, older lady who is very nice and always seems to remember you just by address alone. On the other hand, there's a younger woman who comes off as if she hates working there. She has a very poor attitude, will rush your order by giving you a total before you're even finished, and loves to place you on hold sparatically mid sentence. I work in customer service and have given her the benefit of the doubt in the beginning, but no matter what day of the week, or time, she sounds less than enthusiastic about simply taking your order. Unfortunately, she works there almost every day. You'll know who I'm talking about within the first couple of seconds. Stromboli house is pretty much a hit-or-miss pizzeria.. Some days there buffalo wings, which, when on point, are some of the best I've tasted. Other days, they seem to be dry and with little to no homemade sauce that gives the wings their signature taste. It can really sway your decision on whether you'd like to take the risk when ordering, especially when you're being made to feel like you're hassling the lady on the phone. Thier strombolis are very good. Everything else I've tried: burgers, cheesesteaks, pizza (I don't understand how they make a good Stromboli and average pizza) are pretty disappointing.
Posted by Rich on 04/09/2015
The best strombolis in Philly by far. I tried many other places, but haven't ordered stromboli from anywhere else in over 5 years. Customer service has been hit or miss, but is better now.
Posted by Anonymous on 10/19/2014
Loyal to Stromboli house for 18 years +
Posted by Ashley on 05/27/2014
The food is great and the delivery time is perfect but the service is just poor..I dont know who answers the phones there but they suck at there job. It wasnt just one time but multiple times she has been rude &rushed me off the phone ..Pls put her in the back somewhere and get a new phone person !
Posted by Vlad Sidorenko on 02/26/2014
The Best in town strombolis and cheese stakes great pizza steakes as well great good overall
Posted by Helen on 10/15/2012
this little pizza shop has the greatest salad, hands down. the salad isn't skimpy even if your getting a half size. pizza is good, sandwiches are good, apps are good. love this place
Posted by Pizza Lover on 03/22/2012
Food was excellent. Staff was more than friendly. Felt like part of the family.