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Posted by Jess on 03/13/2009
After reading the reviews on here, I was very hesitant to try Susanna Foo's. I am SO GLAD that I did. The food was superb and the staff was friendly. I will definitely return, probably within the week!!!
Posted by lacire on 12/02/2007
I had nothing but high expectations for this restaurant when I heard "Susanna Foo" stamped to it. But, how incredibly disappointing. Apparently, the name is not synonymous with good food, class, and good service. The service and food at this establishment are just poor. It's one thing when service is poor and the food is good. But, when it's both, why even bother unless they're giving it out for free? The service is so slow. When the entrees finally arrived after the OK appetizers, one was missing. Since the waiter was no help, I had to seek the manager when I noticed the sauce in our Ma Pao Tofu dish starting to separate. The manager moved quickly, but just as he moved into action, the waiter appeared with the missing dish. So, the manager walked away, never to be seen again. As the waiter appeared with the dish, not one apology or explanation for what had happened even though it was obvious that the kitchen had just forgotten. The waiter wasn't even embarrassed by the mistake. So, as my friends finally began eating their cold dishes, we realized that the food had not been worth waiting for. The vegetables in the Vietnamese Filet Mignon were overcooked and mushy, the Ma Pao Tofu was tasteless and the Mandarin Crispy Shrimp was overcooked and not crispy. My late Sesame Chicken was also tasteless. It also arrived without rice, so I had to flag down the waiter again. The only dish that wasn't bad was the Spicy Mongolian Lamb. I was so surprised by how bad the food was. Was I eating at a Chuckie Cheese? The worse part of the experience, was that no one, not even the manager, ever apolgized to us. A simple apology would have been nice. There are so many restaurants in Philly, don't go to Susanna Foo's.
Posted by phl1 on 05/03/2007
The food was disappointing. My husband and I LOVE asian food and are regulars at Nectar. We were excited to have a new place to venture to and were disappointed. The wait staff needs help! Surprising.
Posted by Anonymous on 01/28/2007
We were very disappointed with our meal, especially for the amount of money we spent. We had high expectations after dining at Susanna Foo's in Philadelphia. We waited for 23 minutes past our reservation, with no update on the table. We were then seated (after our inquiry about the table) in front of a coat closet which was accessed continuously throughout the meal. We then waited longer than normal to even receive a menu. The waiter made no attempt to converse with us or even describe the menu. He said less than 10 words the whole night in fact (in response to questions mainly and to indicate that he was very tired). The food was incredibly uneven. While the dumpling sampler was great, the duck was dry and leathery. The lo mein was bland. The creme brulee, while flavorful, wasn't fully set and was quite runny. This is a basic that I can make myself. The fire alarm went off during the meal and no explanation was offered. The bathrooms could have used cleaning - it was like going to the restroom in a bar. Overall the restaurant needs much more attention to service and detail. We will most likely not return except to the bar perhaps for dumplings.
Posted by Susan on 12/06/2006
I have been a big fan of Susanna Foo's and was delighted during one of my visits to Philly to discover she opened a restaurant on the Main Line. The atmosphere/decor was very stylish and upscale. I felt like I was dining in a big city restaurant. Initially I had to wait quite awhile for the waitress to appear with the menu, although I was promptly seated by the hostess when I first arrived. But after that the service was excellent. No sooner would I finish a dish than it was whisked off the table by one of the silent but very efficient bus staff. The seafood wonton soup was good but the broth could have had more flavor. The seafood wonton however were excellent. The chicken and mushroom dumplings were also quite tasty. But the highlight of the evening was the crispy shrimp. I don't think I've ever had better. There were 6-7 very large shrimp fried perfectly, tempura style. They were very fresh, tender and sweet and being a shrimp lover, I was in heaven. And the price was quite reasonable, considering the quality and portion size. They also have an excellent drink menu and offered some intriguing Asian variations of martini's, sangria and even a kumquat mojito! This would be a great place to take someone for a very special occasion.
Posted by VLO on 11/27/2006
Went there for their happy hour promotion featuring half priced drink only to find out that the promotion is for chardonnay and draft beer (there are 2 draft beer in total). Very dishonest on this respect. The free appetizer was standard. Dinner was average, the service was excellent. The food is too strong tasting -- mo po tofu was overly spicy, seafood fried rice was chock full of white pepper, lamb stir fry has a extremely strong scent of lamb. Very standard very standard. It is a flashy joint, kind of like a Center City wanna-be.
Posted by Anonymous on 11/21/2006
Finally, a restaurant in the suburbs that rivals the famous restaurant row in Philly. Now, us suburbanites do not need to drive into the city to get a great dining experience. I cannot recommend any one thing on the menu because everything was great. In addition, everyone has different tastes. A great place to share and sample many different items. Get there before the crowds find it.