Verdad

We went to a 5:30 movie at Bryn Mawr Film Institute and because we were early dropped into Verdad for a quick drink before at 5:10 pm. The wonderful bartender (papi) is gone and in his place is a messy uninterested woman behind the bar - texting on her phone and not paying any attention to us. Went to the movie and came back for dinner - BIG MISTAKE . We had the most arrogant waiter. He paid no attention to us - we had to flag him down for water! Explained Tapas (duh!) in a condesending way and then basically split...After 1 hr. and 10 minutes....we split and told them exactly why. He should be fired! Too bad for Verdad - the food is great - get rid of the awful bartender and waiter!

I am not a very difficult person to please !! some good food , sincere service and nice ambiance is enough to please me. I visited verdad july of 2011 and it was very good. our server was kind of aggressive and short but ok, the food was great. My next visit was in november of 2011, my server was extremely arrogant, tried to take our order before the drinks even came and actually walked away from me and rolled his eyes!! I think verdad has some real potential but with a ameateur staff like this i wouldnt bet on this restaurant!!

The food is fantastic, the tequila is varied, creative and fun...but wow, the service is poor! I've eaten there several times, never had a meal that wasn't great, but also never walked out of there without some complaint about the service. (I keep trying, but the service has never been better than mediocre). The hostesses have been rude and/or dismissive, the servers come across as untrained and unprepared to handle more than basic questions…our simple requests (“we have a movie to get to”) were met with blank stares and multiple requests to “hurry please.” The Main Line is in need of great places to eat but Verdad, please, please, please hire a manager who trains and manages the staff!

We have been interested in this restaurant for quite a while because of the paella on the menu. We finally got around to coming tonight. The paella was everything we hoped for but the service staff dont know their own menu, they cant pronounce the names of items, they dont know their wines and their are miss represented items on the menu. It is no bargin even given the wonderful paella. The food is really good... but dont come for the service.

The food was pretty good, the atmosphere was pleasant and our server was attentive and courteous but the kitchen seemed to have been operating on a one-burner Coleman stove. We had a party of six and two people had to wait over an hour for their dinner. A truly incompetent performance. We won't be back.

My husband and I started with a pitcher of sangria that tasted like watered down peach schnapps. We shared 4 plates- tuna ceviche which was very good and nicely flavored, a black truffle flat bread, which had good earthy flavors, but the flatbread dough was a bit too chewy. We also shared a seafood diablo dish which consisted of fresh crab claws, shrimp and a jabenero/saffron broth. The broth was delicious, seafood was a touch overdone. The last dish we shared was a braised shortrib which was very well seasoned. As I expected with tappas the dishes were small, but because of this we felt the prices were a bit much. Both of our desserts, the flan and a 'chocolate taco' were mediocre. The chocolate taco was a stale corn tortilla dipped in dark chocolate with coconut icecream, only the icecream was edible. The flan was not sweet enough and with too much lavendar flavor. The waiter was not attentive enough.

We had apps and drinks. It was great fun to be outside upstairs on a lovely evening. The apps were top notch scrumptious!